privacy protection 1. Both parties 1.1 BollCoin Exchange (hereinafter referred to as the "Company") is a website dedicated to trading digital assets and providing related services for users (hereinafter referred to as the "Site"). For the convenience of expression in this agreement, our company and website collectively refer to the use of "we" or other first person addresses in this agreement. 1.2 As long as the natural person or other entity logging into this website is a user of this website, for the convenience expressed in this agreement, the following will be used as "you" or other second person pronouns. 1.3 For the convenience of this agreement, we and you are collectively referred to as the "Parties" in this agreement, and we or you are individually referred to as the "Party". 2. Purpose of Privacy Policy The privacy policy stipulates that we only use your login to this website, registration on this website, and/or use the types of services we provide to collect your information, as well as how we use and protect the collected information. 3. Your consent: To ensure that you have full confidence in our processing of personal data, you must carefully read and understand the provisions of the privacy policy. Especially once you log in to our website, whether or not you register on the website, it means that you are indicating to us that you accept, agree, promise, and confirm: 3.1 You voluntarily disclose personal information to us with the necessary consent; 3.2 You will comply with all terms and limitations of this privacy policy; 3.3 You agree that we may collect your information by logging into this website, registering on this website, and/or using the services we provide; You agree to any future changes to our privacy policy; 3.4 You agree that our branches, subsidiaries, and employees may contact you regarding products and services that may be of interest to you (unless you have indicated that you do not wish to receive such messages). 4. Collected information 4.1 When you use this website, you agree that we will start using BollCoin exchange to track your every move, collect and remember all the information you leave, including but not limited to your IP address, geographic location, and other information. 4.2 If you are willing to use the services provided by this website, you need to fill in and provide the following two types of information: 4.2.1 Identity Information. These pieces of information can help us verify whether you are eligible to register as a member of this website, including but not limited to your name, residential address, mailing address, other different certificates issued by your country or government that can prove your identity, as well as the numbers involved and all other information that can help us verify your identity (collectively referred to as "identity information"). Identity information varies depending on whether you are an individual user or an institutional user. According to the laws and regulations of different jurisdictions, the information collected by the platform for users in different countries or regions may vary. The following information and data serve as indicative examples: • Individual users: nationality, full legal name (including previous name and local language name), ID card number, e-mail address, telephone number, social security number ("SSN"), passport number or any government issued ID card number, date of birth, identity certificate (such as passport, driver's license or government issued ID card), personal photos taken by users within six months from the date of registration on the platform, and other information or documents required by the platform. Institutional users: legal name of the company (including local language legal name), registration information, business phone number, authorized representative and authorized user personal information, main business location, personal information of all beneficial owners), holding identification documents (passport or government issued ID card) of more than 25% of multiple shared shareholders/beneficial owners, company structure, company establishment documents, board resolutions, funding source declaration, risk and compliance control instructions, and other information required by the platform or documents. 4.2.2 Service Information. These pieces of information help us to contact you and provide you with services smoothly, including but not limited to your phone number, fax number, valid email address, mailing address, as well as your debit card information and/or other account information (hereinafter referred to as "service information"). Please understand that the services we provide to you are constantly updated and developed. If you choose to use other services not covered above, based on the services we need to collect additional information from you, we will explain the scope of information collection to you through page prompts, interactive programs, protocol agreements, and other means. Pop up prompts and objectives, and obtain your consent. 4.3 Safety Management. When you use the services provided by this website or access this website, in order to ensure the security and stable operation of your transactions and services, we need to automatically receive and record your web browser information, the type of device you use to log in to your account, device information such as model version, IP address and other device identification symbols, as well as records, location, network environment, device fingerprint information, service log information, software information, location information, etc. on the webpage you request to access. 4.4 When you use this website or the services it provides, we may improve the use of this website, enhance your experience and security of using this website and the services it provides, or comply with court or applicable laws and regulations. Or other government agencies with jurisdiction may order the collection of necessary information through our dedicated email address posted on this website or other means deemed compliant by us. 4.5 If you visit other third-party websites or links from any cooperating third party on this website, you shall agree to and comply with the separate and independent privacy policy of the third-party network. We are not responsible for the content and activities of these websites or partners. 5. BollCoin Exchange 5.1 When you visit our website, we will use Google Stats through BollCoin exchange to record our performance and check the effectiveness of online advertising. BollCoin exchange is a small amount of data sent to your browser and stored on your computer's hard drive. BollCoin exchange will only be sent to your computer's hard drive when you enter our website using a computer. 5.2 BollCoin exchange is commonly used to record visitors' habits and preferences when browsing various projects on our website. The information collected by BollCoin exchange is anonymous collective statistical data and does not include personal information. 5.3 BollCoin exchange cannot be used to obtain data on your hard drive, your email address, and your personal data. They allow this website or service provider system to recognize your browser and capture and remember information. Most browsers are pre-set to accept BollCoin exchanges. You can choose to set your browser to not accept BollCoin exchanges, or notify you immediately after installing BollCoin exchanges. However, if you set the BollCoin exchange to be prohibited, you may not be able to activate or use certain features of our website. 6. Purpose of Information Use 6.1 We will use the information we collect from you for the following purposes or in the following ways: 6.1.1 Processing your registration and providing you with the services offered by this website; 6.1.2 Notify you of any changes to our services; 6.1.3 Report to relevant regulatory authorities in accordance with the requirements of relevant sovereign states or regional authorities; 6.1.4 When you use the services provided by this website, this website will use your information for legitimate purposes, such as identity authentication, customer service, security, fraud monitoring, marketing promotion, archive backup, or joint promotion with third parties to ensure the security of the products and services provided to you by this website; 6.1.5 Collect and process information to assist in the design of new products and services on this website, and improve the existing services provided on this website; 6.1.6 In order to enable you to understand the specific content of the services provided by this website, you agree to allow this website to send you information related to marketing activities (company news, promotional information, and related products and products provided by Bitcoin), commercial electronic information, and advertisements to replace general and comprehensive advertisements; 6.1.7 Inviting you to participate in surveys related to the services provided on this website; 6.1.9 Handling accounting and collecting any fees; 6.1.10 Personalize your experience (your information will help us better respond to your personalized needs); 6.1.11 We have adopted international standards to prevent money laundering, terrorist financing, evasion of trade and economic sanctions, and will implement them after the final virtual asset terms and rules come into effect. This requires us to conduct due diligence on our clients. This may include using third-party data and service providers to cross check your personal information with their data; 6.1.12 For all other lawful purposes and other purposes authorized by you. 6.2 We will not sell, trade, or otherwise transfer information to any other party or allow others to collect and use information, except for our affiliated companies, third parties who help us operate our website, conduct business, or are trusted to provide services to you, as long as these third parties agree to keep this information confidential; When we believe that the information disclosed is appropriate, in compliance with laws, regulations, rules and regulations, or is required by courts or other competent authorities to order and execute our website strategy, for the normal operation of the website, as requested by affiliated companies to provide services or protect our or others' rights, property or safety. 7. Personal Data Protection 7.1 We take appropriate physical, electronic, managerial, and technical measures to protect and safeguard the security of your personal data. We make every effort to ensure that any personal information collected through our website is not subject to any harassment by third parties unrelated to us. The security measures we have taken include but are not limited to: 7.1.1 Physical measures: Records containing your personal data will be stored in a locked location. 7.1.2 Electronic measures: Computer data containing your personal information will be stored on computer systems and storage media that are subject to strict login restrictions. 7.1.3 Management Measures: We have established relevant departments internally to ensure the security protection of user information, established relevant internal control systems, and adopted strict authorization principles for personnel who may come into contact with your information. Only personnel authorized by us can access your personal information, and these employees need to comply with our internal regulations on personal information confidentiality. In addition, we continuously strengthen employee training on relevant laws and regulations, privacy and security guidelines, and security awareness. We regularly organize internal personnel for emergency training and drills to enable them to master their job responsibilities and emergency strategies. And the program. 7.1.4 Technical measures: Encryption techniques such as Secure Socket Layer (SSL) encryption may be used to transmit your personal data. 7.1.5 Security Measures: To protect your information security, we promise to use various commonly used security technologies and supporting management systems to minimize the leakage, damage, misuse, unauthorized access, and unauthorized disclosure of your information. And the risks of change. For example, encrypted transmission through network security layer software (SSL), encrypted storage of information, and strict restrictions on data center access. When transmitting and storing personal sensitive information (including personal biometric information), we will take security measures such as encryption, permission control, de identification, and desensitization. 7.1.6 Other measures: Regularly review our personal data collection, storage, and processing procedures; And based on necessary principles, restrict our employees and suppliers from accessing your data. Our employees and suppliers must comply with strict contractual confidentiality obligations. 7.2 If you discover any security vulnerabilities on our website, please contact us immediately so that we can take appropriate measures as soon as possible. 7.3 Despite the implementation of the above technologies and security measures, we cannot guarantee the absolute security of data transmission on the Internet, so we cannot absolutely guarantee that the personal data you provide to us through our website is safe at any time. We are not responsible for any incidents that occur due to unauthorized access to your personal data, and we are not liable for any losses or damages incurred or caused in this regard. 8. Revision of Privacy Policy We reserve the right to modify this privacy policy at any time. We have updated and released the effective date of the new version to inform you that we have revised the privacy policy and highlighted the revised content. Sometimes we may notify you that our privacy policy has been modified, but this is not our obligation. You should regularly review the privacy policy and pay attention to its revisions. If you do not agree with the modified content, you should immediately stop accessing this website. When the updated version of the privacy policy is released, your continued access to this website will display and indicate that you agree to the updated content and agree to comply with the updated privacy policy. 9. Accessing, correcting, and deleting your personal data You have the right to obtain a copy of your personal data upon request and to determine whether the information we hold about you is accurate and up-to-date. If any of your personal data is inaccurate, you can request an update of your information. You can also request the deletion of your personal data, but we may refuse your deletion request in certain circumstances, such as for legal requirements or other legal purposes. For data access, correction, or deletion requests, please contact service@BollCoin.com In response to data access, correction, or deletion requests, we will verify the identity of the requester to ensure that they have the legal authority to make such requests. Although our goal is to respond to these requests for free, we reserve the right to charge you a reasonable fee if your request is repeated or cumbersome. 10. Communication with us 10.1 If you have any requests or opinions, you can send an email to service@BollCoin.com This is the only valid official email address for us to communicate with you, so we have not used a valid contact information for you and do not assume any responsibility for any actions or failures. 10.2 We only publish announcements and information through the valid contact information on this website or publish announcements on this website. Therefore, we do not assume any responsibility for any losses caused by your trust in information obtained through methods other than those mentioned above. 10.3 If you have any questions about our privacy policy, please feel free to contact us at any time.